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Evidence Guide: AURVNA002 - Provide vehicle total loss assessments

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AURVNA002 - Provide vehicle total loss assessments

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare for vehicle assessment

  1. Assessment information is gathered
  2. Assessment information is reviewed and interpreted
  3. Materials, resources and safety equipment are located and checked for safe use
Assessment information is gathered

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessment information is reviewed and interpreted

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Materials, resources and safety equipment are located and checked for safe use

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inspect vehicle

  1. Vehicle assessment process is determined and followed
  2. Vehicle to be inspected is located
  3. Workplace policies and procedures, safety requirements and workplace environmental practices and policies are read and complied with
  4. Vehicle is inspected to ensure compliance with insurance claim requirements in line with compliance requirements
  5. Preferred dismantling and inspection methods are determined that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements
  6. Dismantling and inspection methods are communicated to repair estimator
  7. Damage and faults to vehicle system and components are determined
  8. Required outsourcing to specialist services is determined
Vehicle assessment process is determined and followed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Vehicle to be inspected is located

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Workplace policies and procedures, safety requirements and workplace environmental practices and policies are read and complied with

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Vehicle is inspected to ensure compliance with insurance claim requirements in line with compliance requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Preferred dismantling and inspection methods are determined that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Dismantling and inspection methods are communicated to repair estimator

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Damage and faults to vehicle system and components are determined

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Required outsourcing to specialist services is determined

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine vehicle repair action

  1. Preferred repair method for vehicle system and components is selected that conforms to vehicle workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements
  2. Preferred repair methods for paint, trim and accessories are selected that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements
  3. Job procedures are determined that use exchanged or recycled parts as appropriate
  4. Repair methods are communicated and agreed with repairer and/or specialist services
  5. Estimated cost of repairs is calculated
  6. Settlement action is decided
Preferred repair method for vehicle system and components is selected that conforms to vehicle workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Preferred repair methods for paint, trim and accessories are selected that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Job procedures are determined that use exchanged or recycled parts as appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Repair methods are communicated and agreed with repairer and/or specialist services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Estimated cost of repairs is calculated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Settlement action is decided

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Calculate total loss value

  1. Valuation supporting documentation is compiled
  2. Salvage value is determined
  3. Total loss calculation is performed
  4. Research and validation of vehicle prior accident values and salvage value are conducted
Valuation supporting documentation is compiled

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Salvage value is determined

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Total loss calculation is performed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Research and validation of vehicle prior accident values and salvage value are conducted

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete post-assessment documentation

  1. Written-Off Vehicles Register (WOVR) information is completed according to relevant state or territory regulations, and workplace policies and procedures
  2. Vehicle assessment report is completed, including recommended settlement
  3. WOVR entry information and vehicle assessment report are submitted according to workplace policies and procedures
Written-Off Vehicles Register (WOVR) information is completed according to relevant state or territory regulations, and workplace policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Vehicle assessment report is completed, including recommended settlement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

WOVR entry information and vehicle assessment report are submitted according to workplace policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section

1. Prepare for vehicle assessment

1.1 Assessment information is gathered

1.2 Assessment information is reviewed and interpreted

1.3 Materials, resources and safety equipment are located and checked for safe use

2. Inspect vehicle

2.1 Vehicle assessment process is determined and followed

2.2 Vehicle to be inspected is located

2.3 Workplace policies and procedures, safety requirements and workplace environmental practices and policies are read and complied with

2.4 Vehicle is inspected to ensure compliance with insurance claim requirements in line with compliance requirements

2.5 Preferred dismantling and inspection methods are determined that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

2.6 Dismantling and inspection methods are communicated to repair estimator

2.7 Damage and faults to vehicle system and components are determined

2.8 Required outsourcing to specialist services is determined

3. Determine vehicle repair action

3.1 Preferred repair method for vehicle system and components is selected that conforms to vehicle workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

3.2 Preferred repair methods for paint, trim and accessories are selected that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

3.3 Job procedures are determined that use exchanged or recycled parts as appropriate

3.4 Repair methods are communicated and agreed with repairer and/or specialist services

3.5 Estimated cost of repairs is calculated

3.6 Settlement action is decided

4. Calculate total loss value

4.1 Valuation supporting documentation is compiled

4.2 Salvage value is determined

4.3 Total loss calculation is performed

4.4 Research and validation of vehicle prior accident values and salvage value are conducted

5. Complete post-assessment documentation

5.1 Written-Off Vehicles Register (WOVR) information is completed according to relevant state or territory regulations, and workplace policies and procedures

5.2 Vehicle assessment report is completed, including recommended settlement

5.3 WOVR entry information and vehicle assessment report are submitted according to workplace policies and procedures

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section

1. Prepare for vehicle assessment

1.1 Assessment information is gathered

1.2 Assessment information is reviewed and interpreted

1.3 Materials, resources and safety equipment are located and checked for safe use

2. Inspect vehicle

2.1 Vehicle assessment process is determined and followed

2.2 Vehicle to be inspected is located

2.3 Workplace policies and procedures, safety requirements and workplace environmental practices and policies are read and complied with

2.4 Vehicle is inspected to ensure compliance with insurance claim requirements in line with compliance requirements

2.5 Preferred dismantling and inspection methods are determined that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

2.6 Dismantling and inspection methods are communicated to repair estimator

2.7 Damage and faults to vehicle system and components are determined

2.8 Required outsourcing to specialist services is determined

3. Determine vehicle repair action

3.1 Preferred repair method for vehicle system and components is selected that conforms to vehicle workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

3.2 Preferred repair methods for paint, trim and accessories are selected that conform to workplace policies and procedures and vehicle manufacturer, component supplier, and legal requirements

3.3 Job procedures are determined that use exchanged or recycled parts as appropriate

3.4 Repair methods are communicated and agreed with repairer and/or specialist services

3.5 Estimated cost of repairs is calculated

3.6 Settlement action is decided

4. Calculate total loss value

4.1 Valuation supporting documentation is compiled

4.2 Salvage value is determined

4.3 Total loss calculation is performed

4.4 Research and validation of vehicle prior accident values and salvage value are conducted

5. Complete post-assessment documentation

5.1 Written-Off Vehicles Register (WOVR) information is completed according to relevant state or territory regulations, and workplace policies and procedures

5.2 Vehicle assessment report is completed, including recommended settlement

5.3 WOVR entry information and vehicle assessment report are submitted according to workplace policies and procedures

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Assessment information must include:

assessment notification detailing:

claims handler

driver details

incident details

insurance policy details where applicable

report items

vehicle details

vehicle inspection details, including assess without prejudice or assess and authorise

vehicle location

vehicle owner details

digital images.

Materials, resources and safety equipment must include:

digital camera

electronic or paper-based information and reports

internet connection

personal computer, laptop or tablet

maps

personal protective equipment (PPE) kit.

Safety requirements must include:

ensuring safe location of vehicle to be inspected

following workplace safety procedures

identifying potential safety hazards.

Valuation supporting documentation must include one or more of the following:

web-based references, such as:

dealer guides

vehicle seller guides

published references

local sales documents.

Total loss calculation must include one or more of the following formulas:

cost of repairs exceeds sum insured or market value

cost of repairs plus salvage value is greater than or equal to sum insured or market value.

Research and validation must include one or more of the following:

subject matter experts, such as:

auction yards

salvage yards

web-based references, such as:

dealer guides

vehicle seller guides.